Privacy Policy
Last updated: March 2026
1. Introduction
Cancha Kits ("we," "our," or "us") operates canchakits.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase.
By using our website, you consent to the data practices described in this policy.
2. Information We Collect
Information you provide:
- Name, email address, shipping address, billing address, and phone number when placing an order
- Payment information (processed securely by Stripe/PayPal — we do not store full card details)
- Customization details (player names, numbers) for jersey orders
- Messages sent through our contact forms
- Email address when subscribing to our newsletter
Information collected automatically:
- Browser type, operating system, and device information
- IP address and approximate location
- Pages viewed, time spent on site, and referring URLs
- Cookies and similar tracking technologies (see Cookie section below)
3. How We Use Your Information
- To process and fulfill your orders, including customization and shipping
- To communicate about your order (confirmations, shipping updates, delivery notices)
- To respond to customer service inquiries
- To send promotional emails and newsletters (you can unsubscribe anytime)
- To improve our website, products, and services
- To prevent fraud and maintain security
4. Sharing Your Information
We do not sell your personal information. We share data only with:
- Payment processors (Stripe, PayPal) to process transactions
- Shipping carriers to deliver your orders
- Email service providers to send order updates and newsletters
- Analytics tools (Google Analytics) to understand website usage
- Law enforcement if required by law
5. Cookies
We use cookies to:
- Keep your shopping cart active across sessions
- Remember your preferences (language, currency)
- Analyze website traffic and usage patterns
- Deliver relevant advertisements on social media platforms
You can disable cookies in your browser settings, but some features of the website may not work properly without them.
6. Data Security
We implement industry-standard security measures including SSL encryption, secure payment processing, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Unsubscribe from marketing emails at any time
- Opt out of cookies and tracking
To exercise any of these rights, contact us at support@canchakits.com.
8. Children's Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us and we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the website after changes constitutes acceptance of the updated policy.
10. Contact
For privacy-related questions or concerns, contact us at support@canchakits.com.